Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
House Rules
-
Shipping
All items are shipped as quickly as possible from our home studio in Denver, CO, USA.
Most orders ship within 3 business days. Processing times may be extended during peak periods.
Our primary shipping provider is the US Postal Service.
-
Cancellation
Contact us ASAP if you need to cancel.
We get started on your order almost as quickly as it comes in so cancellations can't always be honored. If an order has been shipped, it can't be cancelled.
-
Returns
We accept returns of non-custom items that are new, unused, and unlaundered.
To be eligible for return, contact us within 3 days of delivery for return instructions. Returns must be shipped within 7 days of delivery.
Customers are responsible for return shipping costs.
-
International Orders
Item and shipping costs do not include any import & customs duties, taxes, or VAT that may apply, and are determined by your country's policies. We are not responsible for fees incurred or delays due to customs.
-
Address Changes
If you input an inccorect address for your order, contact us ASAP. Address changes are handled on a case by case basis and cannot be guaranteed. If your order has shipped, the address can't be changed. Please contact your local post office to arrange for mail forwarding or to try to intercept the package.
-
Where is my order?
When you place your order you will receive a tracking number. You can track your USPS package on their website using your tracking number here. Unfortunately, once your order has shipped, we do not have more or different information about the status of your package than the USPS can provide to you via tracking.